Privacy Policy

1. Scope and acceptance

This policy applies to rainmakerco.com and webpages, stores, accounts, downloads, licensing services, support channels, and other online services that link to it (collectively, the “Services”). It does not govern third-party websites, products, or services that maintain their own privacy policies.

By using the Services, you acknowledge the practices described in this policy. Where consent is required by applicable law, we will request it through an appropriate notice or choice mechanism. If you do not agree, you should discontinue use of the Services.

2. Information we collect

Information you provide

• Identity and contact information, such as name, business name, email address, billing address, and telephone number.
• Account and transaction information, including account credentials, orders, subscriptions, invoices, license keys and activation status. Payment-card details are generally handled by payment processors rather than stored in full by us.
• Communications and support information, including messages, attachments, diagnostic information, feedback, and other content you choose to provide.
• Public content, such as approved comments, reviews, or profile information you submit for public display.

Information collected automatically

When you use the Services, we and authorized service providers may automatically collect:

• IP address, approximate location derived from IP address, browser and device type, operating system, language, screen size, and similar technical attributes;
• pages viewed, links clicked, referral and exit pages, timestamps, session duration, navigation paths, downloads, errors, and interactions with forms or site features;
• cookie identifiers, advertising identifiers, campaign parameters, and other pseudonymous identifiers;
• cart, checkout, purchase, subscription, license-activation, and conversion events where those features are used; and
• security and operational logs used to detect abuse, fraud, outages, and unauthorized activity.

Information from other sources

We may receive information from payment processors, ecommerce platforms, hosting and security providers, analytics and advertising partners, referral sources, social platforms, publicly available sources, and business partners. We may combine this information with information collected through the Services.

3. Website analytics, cookies, and tracking

We reserve the right to collect and use website analytics and performance information to the extent permitted by law. We and our service providers may use cookies, pixels, tags, local storage, log files, software development tools, and server-to-server conversion APIs to:

• measure visits, traffic sources, engagement, conversions, and campaign effectiveness;
• understand how visitors navigate and use the Services;
• remember preferences, maintain sessions, and support shopping-cart and account functions;
• diagnose errors, improve performance, test features, and prevent fraud or abuse; and
• deliver, measure, or limit advertising, including through analytics and advertising providers.

Providers may include ecommerce and hosting platforms and analytics or advertising services such as Google, Reddit, Snapchat, and similar providers. The providers we use may change as our business and technology change. These providers may process identifiers and activity information under their own terms and privacy policies.

Cookies and browser controls

You can usually remove or block cookies through browser settings, device settings, or available vendor opt-out tools. Blocking cookies may prevent account, checkout, preference, or other site functions from working correctly. Where we provide a consent or preference tool, you can use it to adjust available choices.

Do Not Track and opt-out preference signals

Because browsers do not currently apply a uniform “Do Not Track” standard, the Services may not respond to all DNT signals. Where applicable law requires us to recognize a legally valid opt-out preference signal, such as Global Privacy Control, we will process that signal as required. You may also contact us using the information below.

Sale or sharing under state privacy laws

We do not sell personal information for money. Some privacy laws define “sale,” “sharing,” or targeted advertising broadly enough to include certain analytics or advertising disclosures. To the extent our practices fall within those definitions and a legal obligation applies, eligible individuals may request to opt out as described in Section 7.

4. How we use information

We may use information for the following business and commercial purposes:

• provide, administer, personalize, support, and improve the Services;
• process orders, payments, subscriptions, downloads, licenses, updates, and account requests;
• communicate about transactions, support, security, policy changes, products, and promotions;
• perform analytics, attribution, research, testing, quality assurance, and product development;
• detect, investigate, and prevent security incidents, abuse, spam, fraud, and illegal activity;
• enforce agreements, collect amounts owed, establish or defend legal claims, and protect our users, business, and property;
• comply with legal, tax, accounting, regulatory, and law-enforcement obligations; and
• create aggregated or de-identified information for any lawful business purpose.

5. How we disclose information

We may disclose information to:

• Service providers and contractors supporting hosting, security, payments, ecommerce, email, customer service, licensing, analytics, advertising, and business operations;
• Analytics and advertising partners for measurement, attribution, campaign management, audience insights, and advertising, subject to applicable choices and law;
• Professional advisers such as attorneys, accountants, auditors, insurers, and financial institutions;
• Government authorities and other parties when we reasonably believe disclosure is required by law or necessary to protect rights, safety, property, users, or the public; and
• Transaction participants in connection with financing, due diligence, merger, acquisition, reorganization, bankruptcy, asset sale, or a similar corporate event.

We may disclose aggregated or de-identified information where permitted by law. We do not authorize service providers to use personal information for purposes outside the services they provide to us, except as permitted by contract and law.

6. Accounts, communications, and public content

You may update certain account information through available account controls. You can unsubscribe from promotional email using the link in the message, although we may continue sending transactional, service, security, or legal communications.

Comments, reviews, profile images, and other content submitted for public display may be visible to anyone. An email hash may be transmitted to Gravatar to determine whether an avatar is associated with it. Embedded third-party content may collect information as if you visited the third party directly.

7. Privacy choices and legal rights

Depending on your location and subject to exceptions, you may have rights to request access, correction, deletion, portability, or restriction of personal information; to opt out of certain sale, sharing, targeted advertising, or profiling; to withdraw consent; and to appeal a denied request. We will not unlawfully discriminate against you for exercising applicable rights.

Submit a request by emailing info@rainmakerco.com with the subject “Privacy Request.” We may need to verify your identity, authority, and jurisdiction before completing a request. Authorized agents may be required to provide proof of authority. We may retain information needed to document or comply with a request.

8. Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including to provide Services, maintain transaction and license records, comply with legal and accounting duties, resolve disputes, enforce agreements, prevent fraud, and preserve security. Retention periods vary by information type, sensitivity, legal requirements, and operational need. We may retain aggregated or de-identified information where permitted by law.

9. Security

We use administrative, technical, and physical safeguards we consider reasonable for the nature of the information and our operations. No website, transmission method, storage system, or security control is completely secure. We cannot guarantee absolute security, uninterrupted availability, or that unauthorized parties will never defeat safeguards. You are responsible for protecting your credentials, devices, and account access and for notifying us promptly of suspected misuse.

10. International processing

We and our providers may process information in the United States and other countries whose data-protection laws may differ from those where you live. Where required, we use legally recognized safeguards for cross-border transfers.

11. Children

The Services are intended for businesses and adults and are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can address the request consistent with law.

12. Third-party services

The Services may link to or integrate with third-party websites, platforms, payment processors, plugins, or embedded content. We do not control and are not responsible for their privacy, security, availability, representations, or conduct. Review their policies before providing information.

13. Disclaimers and limitation of liability

This policy describes our current practices and is not a warranty, guarantee, or promise that errors, outages, unauthorized access, data loss, or security incidents will never occur. Nothing in this policy creates rights beyond those required by applicable law or an express written agreement.

To the fullest extent permitted by applicable law, Rainmaker LLC and its owners, officers, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages; loss of profits, revenue, data, goodwill, or business opportunity; or damages arising from third-party services, unauthorized acts, events beyond reasonable control, or a user’s failure to safeguard credentials or systems.

To the fullest extent permitted by law, our aggregate liability arising from or relating to this policy or privacy practices will not exceed the greater of the amount you paid directly to us for the applicable Service during the twelve months before the event giving rise to the claim or one hundred U.S. dollars (US $100).

These limitations do not exclude liability that cannot lawfully be excluded or limited, and they do not waive non-waivable statutory privacy rights. Some jurisdictions do not allow certain exclusions or limitations, so portions of this section may not apply to you. Any broader warranty, dispute-resolution, governing-law, or liability terms applicable to a purchase or product are addressed in the relevant terms of service or license agreement.

14. Changes to this policy

We may revise this policy from time to time to reflect changes in our practices, technology, vendors, legal requirements, or business. The “Last updated” date identifies the latest revision. Where required, we will provide additional notice or obtain consent. Continued use after an update means you acknowledge the revised policy, except where law requires a different form of acceptance.